Cooperation As a Way to Resolve Conflict
Researches show that cooperation is the best approach to manage conflict as it produces the best outcome to resolve the issue. Negotiators in cooperation will have a positive relationship among goal attainments because individuals will perceive that they can reach their goals as well as the individuals who they collaborate with will achieve their goals as well. Therefore, they will put more effort to promote other individuals' goals as they think they are helping themselves simultaneously.
Discuss two ways that people can benefit from conflict resolution
Conflict is a natural part of our life, and it will arise when one's goals and values obstructed by other people. Therefore, we need conflict resolution in order to achieve our goals, as well as maintain our values. Conflict resolution, a process that enables the interests to terminate from clashing; the conflict between the parties is controlled, and the damage is alleviated . In simple, conflict resolution is a process that the affected parties interact and find out efficient solutions to react their intended goal. A healthy conflict resolution will have various benefits to the parties, for instance, improve the relationship and develop critical thinking.
Resolving the conflict can benefit the relationship between the involved parties. Parties negotiate with each other in constructive ways to achieve their goals when conflict happens. Good negotiation will build relationship because they are bargaining and looking forward to a settlement to reach their possible goals. Effective communication is essential for a successful negotiation. Parties communicate with their counterpart because they need to let their counterpart knows what they are interested in, and they want to understand what the counterpart needs as well. Throughout communication, they tend to have a better understanding of the counterpart's perceptions and feelings. At the same time, the counterpart will feel respect as when parties are more conscious about their bottom line, they will behave appropriately to avoid being offended. Furthermore, parties will develop a grand goal easier when they know each other better. They will have a sense of mutually accomplish when the conflict is resolved with a well-pleasing solution because they work through the disagreement together. Furthermore, parties will build trust with their counterpart if they present to cooperate authentically. Trust is useful in maintaining the relationship as it shows that they are reliable and willing to deal with the controversy.
Moreover, conflict resolution also benefits in individual critical thinking. Critical thinking is one of the essential to maintaining conflict. It is the ability to observe and analyse the incoming information and evaluate or inference it in logical and reasoning ways to make a decision or solve a problem. Parties will develop critical thinking as they need some specific behaviour to manage the discrepancy. For instance, parties have to identify the potential issues of the conflict and the interest of the counterpart. Furthermore, they have to collect and evaluate various data or case studies to support their assumptions about the conflict. Moreover, they have to apply techniques and form supporting reasons to defend and persuade their point of view but also entertain alternative and differing viewpoints from their counterparts. Finally, they have to determine a solution that leads to a favourable consequence. In conclusion, critical thinking is a schema to assist us in resolving conflict. Therefore, accomplish in resolving conflict will benefit one's critical thinking.
