Analysis of Interpersonal Skills, Organizational Communication, and Social Media in Business

Interpersonal Skills

Interpersonal skills are the abilities we use each day as we communicate and engage with different people. People with robust interpersonal skills are frequently more eminent in their personal and professional lives. Interpersonal skills can be acquired; the majority of people learn how to narrate on the premise of experience, via incoherent and unintended situations of trials and errors.

How I Perceive Interpersonal Skills?

The interpersonal skill allows me in making an impact on others which is necessary because I need to influence the people around me such as my teacher and my friends. However, most people experience problems whilst trying to make an impact on others. This topic helped me in learning that the self-consciousness is cautiously linked to the potential to look at the conduct of others, assemble a course of action and provide a powerful performance. Human beings who have a high self-attention apprehend how their personal values, ideals, and subjective theories have an effect on what they see and do. (Özad, Efe, and Uygarer, 2014). In order to increase the realization of how premises in utility have an impact on the way interaction with others can be controlled, it is crucial to have a look at very own self of action. This will be probably performed via reflecting on styles of past conduct and analyzing it. It is also vital to be open and privy to others response.

Furthermore, the concept of developing interpersonal skill competency gives me a proper understanding of the steps to be accompanied in growing interpersonal relationships like following, accepting, listening, negotiating, and helping. Making use of these things which I understood from this chapter, I am capable of developing my competencies to strengthen them and executing in future for constructing more potent interpersonal relationships and use it in person to person encounters to set up my conduct just it is consistent with the goals.

How Do I Think About the Situation?

After learning interpersonal skills; I have deduced that the capability to work efficiently in a group of people needs interpersonal skill. Some of the times, I feel difficult to fit into the conversation with my friends and a number of my classmates had issues in talking to me. However, I made them feel comfortable through being attentive to them for a few minutes, tried to understand them, supporting them in clearing their uncertainties. I attempted to discover my strengths and weaknesses by learning more about them. I tried to have interactive time which let the possibilities to know each other in a better way. This may inspire team spirit and I can still move forward to encourage them whenever needed.

How it will Change My Role in Business/Work?

Interpersonal abilities will allow me to talk effectively, handle conflicts and respond to others' feedback consequently. In an ever-changing job market, these capabilities will train me a way to be agile, resolve complicated troubles, think critically and manage the diverse relationship.

Interpersonal skills will help me to acquire international relations, helpfulness, confidence, influence, and versatility. Additionally, important things to learn and implement in business organizations are collaboration competencies, empathy, patience, and frankness.

Moreover, I understand that both verbal and non-verbal interpersonal skills are crucial in terms of an employer's fulfillment. While you could speak to people in an articulate way, you try not to make any communication errors. Also, it is simply as vital to preserving an appropriate tone of voice. As I know that the on-verbal communique includes facial expressions, gestures and body language so, it will also help in deciding whether or not my interaction results in a happy client. While integrating both verbal and non-verbal abilities, the end result is a strong attitude which can assist to decide my fulfillment.

Organizational Communication

A technique with the aid of which activities of a society are accumulated and correlate to reach the aims of each individual and the organization. It is a subdomain of communications studies and is mostly an element to powerful management in a workplace surrounding.

How I Perceive Organizational Communication?

In my opinion, organizational communication is the capacity to recognize the behavior, persona of others and additionally a way to handle others within the organization. These are the most crucial capabilities that employees are locating. It plays a distinguished function for the personnel as they could become successful via new thoughts and statistics. For any discipline, communication is a common method to explicit thoughts, feelings, and suggestions as in keeping with the understanding nobody can display the overall performance of their area without effective communication. (Goldhaber and Martin, 2015). I believe that communication additionally enables someone to express or show and the listeners can take into account easily. In an organization, it is easy to carry out right efforts with the aid of the communication skills as in the assembly the person can share his problems in order to solve the problem and it also helps in improving one’s functionality.

Additionally, powerful communication is an ability that may impress others. It is the capacity that facilitates every person in each field of life like in training of life. Nowadays, communication abilities play an essential function in this contemporary world. These skills impact efficaciously today’s speedy life, as all of our desires have upgraded therefore, communication is the essential part of it. It teaches to use effective phrases, regulation, pitch and additionally the body language. With the aid of using the proper equipment of communication, one can secure the time and might inspire others in the direction of success.

How Do I Think About the Situation?

To begin with, I learned my own conflict control style. I assessed myself to research how I cope with problems. My notion is that people working together can produce higher solutions than either can come up with on their own. The most powerful thing in me is my competitive and compromising characteristic.

The chapter helped me realize that at times, we pass over the obvious things due to the fact that we're so wrapped up in our personal life. It additionally led me to know my personal work ethics and undertaking this statement, it has helped me to observe the work environment from an entirely exceptional angle. It also helped me to select and accomplice the style of classical theorists from the textbook to what I really determined, turning it into practical experience.

How it will Change My Role in Business/Work?

The understanding that will help me in business culture is that communication skills are important for organizations as it grows the earning. Through communication skills, employees can join and may create understanding within the team. The managers could also have an authority on his personnel and can get greater productivity from them by using communication competencies as high-quality constantly attract everyone.

Effective communication will let me perform the task and obligations in right and primary time. Because in the commercial enterprise, the maximum of the critical aspect is the effective communication and when the problems are controlled by means of the communication then the personnel need to do an extra effort and sense more confidence for execution in their duties. At the same time; it will help me to build a sturdy relationship to enhance the productiveness of the organization.

The other high-quality factor of organizational communication I have felt is that it will help me to improve my potential to apprehend the condition of the business as well as the self-belief to interplay with others.

Lastly, I would conclude it by saying that the efficient place of work organizational communication is the most important aspect, it helps to make a professional work environment. It increases the productiveness of employees as they apprehend their obligations and responsibilities with the aid of powerful communication. Therefore, it will help me in understanding the policies and work criteria of the organization along with the culture of other employees.

Social Media

Social media makes reference to web pages and programs which are designed to permit people to share material fastly, efficaciously, and in an instant. There are many definitions of social media as applications on mobile phones or tablet, however, the fact is, this verbal exchange device started out with computers.

How I Perceive Social Media?

According to me, Social media is a rising tendency within the modern world. communication skills are illustrated via the usage of social media networking as it lets for a communication channel. Social media is being used by students, agencies, organizations, and religious companies as well. It is used in lots of shapes by many distinctive structures for lots of motives. The transmission tool is anything that incorporates a message, along with waves of light and sound, pieces of paper, cellular-phone signals, the net, laptops, billboards, radio and television alerts, and a limitless variety of additional transporters. Social media is using many transmission tools, inclusive of mobile devices and desktops.

I'm interested in the position social media performs in communication due to the fact that I utilize some form and deduce that it is turning into a growing trend. I have observed myself opening up my Facebook web page without even considering it. I have additionally taken into account that a few friends post more often and inform the whole thing they may be doing through updating status. People must realize that Facebook might make some people feel lonely “Is Facebook Making Us Lonely?” (Stephen Marche, 2017). The social network, Twitter, seems to be considered one of their first alternatives with celebrities’ tweets being the subject of a lot of new discussions. At the end of almost all the advertisements, there comes up a link of Facebook and Twitter.

How Do I Think About the Situation?

After reviewing the lecture; I have come to realize that with my experience in these webpages, Facebook particularly, ends up making individuals addicted to it. It is able to grow to be addicting due to the fact that many people see how simple it is to get in contact with other people. I’m not conveying that it’s awful to reconnect with people, however, there must be a time for using the site instead of opening it up for multiple instances a day.

What I’ve discovered about these special web sites, in addition to those that I already use, is that social media can make different things happen and those things may be effective or ineffective, but that is dependent on the user. Also, I would like to mention that websites like Facebook make us only as much addicted as we allow them. We are the ones handling the way we let those kinds of web sites have an effect on us.

How it will Change My Role in Business/Work?

Social media will have many effects on me in the future in the business environment. It will cause some negative as well as positive aspects for me. First, I will cover the positive aspects then, will mention what implications I may encounter in the near future.

Social media will let me connect to my clients or target audience and make networks with people having the same level of mentality. In addition to using social media as a part of my advertising and marketing method. It will help me to come up with new and wonderful ideas to make my company attain the goals on time. The use of social media in the business will help me to build strong relationships, both among other employees and customers. While colleagues having stronger relationships, they work even more efficiently as a team. Additionally, I will start to see my co-employees as friends, which could grow the pleasure in coming to the office every day.

However, the implications I foresee are that if the someone has the authority of working on social media in the office does not have the recognition of the way to use it efficaciously, the business enterprise is liable to develop a poor image in public. All it requires is one ill-mannerly timed Tweet or a Facebook advertisement that can not be understood well.


  1. Malik, F. and Hussain, D. (2017). Role of interpersonal skills in the enhancement of business communication skills. 2nd ed. Journal of Social Sciences.
  2. Kwiatkowski, C. (2019). Effective team leader and interpersonal communication skills. 1st ed. Springer Proceedings in Business and Economics.
  3. Stephens, K. and Thomas, G. (2014). An Introduction to Strategic Communication. 1st ed. International Journal of Business Communication.
  4. Sajid, S. (2016). Social Media and Its Role in Marketing. 2nd ed. Business and economics.
  5. Aichner, T. and Jacob, F. (2015). Measuring the Degree of Corporate Social Media Use. 1st ed. International Journal of Market Research. 
16 December 2021
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