Economic Condition Of Nation And The Importance Of Tourism And Hospitality
In the paper "Importance of Tourism and Hospitality Essay," we will research the concept of tourism, the problems of this field, and how hospitality is important.
Introduction of Hospitality industry
At present day Hospitality industry is a most important industry in the world. This industry also effects the growth of nation. These industries also affect Economic condition of nation. The word Hospitality means providing meal, drinks or accommodation. Hospitality industry starts in 16-17th century in 1800-1900th Hotels was established. Also royalhotel was built in London. In hotel industry there are many type of business like coffee shop, bar, room service etc. Hotels are also one star, two star, three star, four star, five star, six star also seven star.
History of Hospitality Industry
In 16-17th century this is known as hospitality industry. Hotels in France established in 18-19th century. Hotels are established in Europe, England and America also. In 1800 Royal hotels was made in London in 20th century, 1919 the hotel Barcelona Ritz had rooms attached with bathroom with hot and cold water. Hotels are also built near to airports.
Importance of Hospitality Industry
The word Hospitality means proving meals like breakfast, lunch, dinner to customer and guests and providing accommodation. Hospitality industries also effect the growth of nation and economic condition. Rather than these industries provide a lot of job opportunities. Hospitality is a very important for both the guest and the hotel entrepreneur. Every guest expects and deserves hospitable treatment. It is also important in hotel industry. If you are manager of hotel then your main responsibility that your customer stay at your hotel in a positive way. Your main priority is to provide the highest possible level of hospitality.
Different Type of Business in Hospitality Industry
There are four type of business industry:
Food and Beverages:
This is the largest sector in the Hospitality industry in F&B following contents are in: -
- Coffee shop
- Restaurant
- Room service
- Bar
- Banquet
- Mini bar
Travel and Tourism:
Travel and tourism is the largest service industry in the world. The main objective of this industry is to develop and promote tourism, maintain competitiveness of a country as tourist destination and improve and expand existing tourism products to ensure employment generation and economic growth.
Lodging:
Lodging is a type of residential accommodation. It includes youth hostels, elder hostels, campgrounds, Fancy hotels, and other businesses. That provides places for people to sleep overnight are all in the lodging industry.
Recreation:
Recreation means any activity that people do for rest, relaxation, and enjoyment. The recreation provides to refresh a person's body and mind. Any business that provides activities for rest, relaxation and enjoyment, to refresh a person's body and mind is in the recreation business. In this we can include different activity such as galting and rock climbing etc.
The Hotel grading system
Hotel grading system is helps to separate accommodation according to standards and providing service. Hotel grading system is display of grading certificates issued by the Organization inside their establishments. The hotel grading system is necessary for all types of enterprises.
Introduction of Tourism Industry
Tourism industry is at least 2000 year old. Tourism is known as activity of people traveling and residing in places outside from their residence commonly people are travel like religion holidays and other purpose. So tourism industry is most important for development and growth of nation. Tourism industry covers both demand and supply. This has been adopted in various forms and used throughout the World. It is also defined as the activities of persons identified as visitors. Tourism industry include following this: -
- Tour operator
- Hotel and Restaurant
- Travel industry
History of Tourism Industry
It was start from Roman Era. They decided that they would spend their summer away from their cities. The industry was popular from the early 19th century but in this time it is most expensive and limited for small places. In 1960’s industry had change. In these days tourism industry is very important for a nation or growing up of country. Tourism industry is the largest industry in the world.
Importance of tourism industry
Tourism industry is the main industry of any nation. It is also effected the growth and economy of any nation. So in this way Nepal has also taken tourism industry as a major income source. Tourism industry also creates job opportunities. It provides jobs for unskilled, Semi- Skilled and skilled person. Tourism industry is the source of income as well as public or private sector. Also tourism industry provides cultural exchange, different type of language people have learned. Tourism gives opportunity to people of various cultures to assimilate together. It helps the local people to get in touch with the people and country. It also helps building international relations. It encourages the learning of new languages and skills. Tourism related funds have contributed towards schools being built in some areas. It also encourages community beautification and revitalization.
The golden City Jaisalmar:
- This city in the Rajasthan(India). It was founded by Rawal Jaisal in golden city you can enjoy camel safari, visit Gadi lake, golden fort and Hawelies in the city. People can enjoy their Indian foods, culture and also shopping. Best time of came in jaisalmar is from October to march heans now. In these days sun is not to fiery. People prefer winter time to come jaisalmar.
Man made attraction can be divided into following ways:
- (man made) (Built and adapted for visitors) (built and designed for visitors)
Built attraction adapted for visitor purposes
These are not originally developed designed for visitors. However, they attract several visitors due to a significant reason. Example Windsor castle, Taj Mahal, Canterbury cathedral, steam railways.
Build attractions designed for visitorThese attractions are supplement to the main attraction with the intention of increasing the number of travelers arriving by enhancing the pull Factor. Certain destinations may have only man-made attractions to lure the traveler e. g. Galleries, Museums, Theme parks, Leisure center etc.
TEMPORARY ATTRACTIONS
Certain destinations serve as tourist attractions during certain times of the year only this can be due to the festivals or ceremonies held at that time.
Natural - Northern Lights (Norway)
Man Made – Olympic Games.
Definition of the term tourist and tourism
Tourist: - Tourists are the people who travel in places outside their home town or residential area. People who travel for fun called tourists.
Tourism: - Tourism means people travelling for fun only in their some activities included such as sightseeing and camping.
The purpose and responsibilities of travel agents
Travel Agent: - A travel agent is a person or a shop, office where we can go to book a holiday and journey for fun or other business. Travel agent has many duties. These are included in following: -
Responsibilities
- Travel agents have a lot of knowledge of the world important places.
- Travel agent also needs to provide travel and genuine knowledge.
- One of the important duties of travel agent is booking, accommodation, flights, buses, etc.
- Customer services are also most important duty of a travel agent.
- Arrange travel for business and vacation customers.
- Plan and arrange tour packages and day trips.
- The duty of also is book reservations rental cars, for travel, hotels and special events, such as tours and excursions.
Purpose and responsibilities of a tour operator
A tour operator is a person who purchase transport accommodation and other service and combines these all into a package, and then sell this to consumers. Responsibilities of tour operator included following:
Responsibilities
- Puts together accommodation, and other travel related services and make package for sale via agents.
- Tour operators are responsible for that operation which all the things related to tour.
- Provides all specific and general advice.
- Contacting with Air lines and hotel for make arrangements.
- Provides all advice to the customer about travel. 6. handling invoicing, bookings and issuing of tickets
- Dealing with payments.
- Agreeing contracts, costs and service levels.
- Using market research information to take guide decisions.
- Producing brochures and internet-based information.
- Tour operators discuss all things that are related to tour.
Responsibilities of the tour guide
Tour Guide: -Tour guide is a person who takes people on trips through an area and explains the interesting details about tour.
Responsibilities
- A tour guide should tell the tour points of interest to group members.
- Greet and register visitor or tour stars.
- Make sure the tour group will be sent home or safely as possible.
- Provide safety devices to tourists.
- Make sure all members of the tour group follow the schedules set of tour.
- Make sure the accommodation of hotel in case the tour is schedule for more than a full working day.
- Communicate with your tour group in a happiness and engaging manner.
Conclusion
From the above discussion it can concluded that hospitality and tourism and industry is most important industry for success of any nation. Because it is affect the economy and growth of nation. Tourism industry is at least 2000 years old. Tourism industry provides the jobs for skilled, unskilled, Semi-Skilled person also this provide cultural exchange. In Tourism industry tour guides, Tour operator, Travel agents have the job requirements. If people want to book a tour, then they need to go for a travel agent to take information about tours.
So hospitality and tourism industry is become famous in these days. There are some difficult problems in Hospitality industry, some like working for long hours; also working in hotel is not easy. Every person has its own responsibilities. Hotel manager job is very tough job manager has to do a lot of sales work during his job. In a hotel our first purpose to make our guests or customer happy. Also in hotel industries is staff shortage. In this industries staff turnover is double than other industries. This is biggest problem of this industry. In this industry also security problem like: -
- General theft and other crime.
- Armed robbery
- Credit card fraud
- Identity theft
- Risk of food poisoning
Recommendation:
- I recommend some solutions to overcome these problems. For example to overcome manpower problem if I am a manager of a hotel I hiring some partiers and making some shard shifts to avoid long working hours. To feel every customer happy and good treat all guests like a celebrity. For security issues for we have been CCTV camera at important place so because of these changes we can make hotel industry good and happy.