Three Types Of Nonverbal Communication

Nonverbal communication is of mainly following types:

  • Kinesics - body language: One mostly communicates through body language than any other nonverbal means. In fact, in a personal face to face communication, 80% of communication takes place through body language. (Tidwell, n.d.) This includes a number of ways through one send and receive some messages. Such as facial expressions (lift up face saying you are happy, gloomy faces make people look sad, raising eyebrows signifying questioning or suspecting or being fed up, etc.)
  • Eye expression (rolling up eyes implying fed up or tired or not interested, open up wide eyes conveys fear or surprise, etc. direct eye contact implies confidence, ignoring eye contact may resemble being ignorant or embarrassment or showing respect or lying etc.), posture (standing straight showing respect, attention, leaning towards someone showing friendliness, interest; etc.) (Tidwell, n.d.)
  • Paralanguage (body movements): How one moves his whole body or part of his body in relation to the whole body also communicates a number of things. (Segal, 2018) Such as moving here and there fast may show anxiety, stress, waiting, nervousness, keenness etc. waiving hand may show saying hi/goodbye, showing palm may ask for stopping, smiling represents friendliness. Happiness etc.
  • Proxemics - space language: How close one person is standing or sitting represents the kind of relationship between the persons communicating. For example, two friends will stand or sit in a most closed loop. T=one teacher and the student will stand from each other slight far away. The more the distance the more formal relationship is.

First Conversation

HR: “We are glad to offer you an employment opportunity. Let us discuss your compensation structure”.

Candidate: “Thanks for the offer. Regarding compensation, I am looking forward to a market level salary structure”.

HR: (Firmly sitting) “This job will offer you great exposure. But we can only give you a 10% hike offer over your last salary”.

Candidate: (Making firm eye contact) “I look forward to the opportunity. However, 10% is too low a figure. I cannot accept the offer at any level below 30%” (Putting his hand down on the table)

HR: (Hesitating)” We will see what we can do”

Candidate: (Clearing throat and firmly sitting and making eye contact)” I am sure you can meet the expectations. After all, I have heard that the company really values its employees”In this conversation, the candidate is able to be firmly and put his point across by making direct eye contact and sitting firmly in his seat thus conveying his confidence and his superior negotiating power.

Second Conversation

Leave ApplicationEmployee (Hesitatingly): “I was thinking….”.

Boss (Firmly): “Don’t think too much. Please complete the task within the deadline”.

Employee (Hesitatingly): “I was thinking to take a couple of days off next week”.

Boss (Firmly and making eye contact): “Are you crazy? There is so much to be done. Sorry, no leaves until the project is completed

03 December 2019
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