The Importance Of Visual, Written, Non-Verbal And Verbal Communication In A Workplace

Information is conveyed through Visual, Written, Non-verbal and Verbal communication which are crucial within an organization. These communication types in a workplace create understanding with regards to policies and keep the organization smooth running as everyone is informed on their surroundings (laboratory procedures and practices) to reduce hazard risk and increase safety/welfare of employees.

Posters are used to visually inform workers on chemicals undergoing use in an experiment and there dangers by means of simple pictures so they know the risk and if any hazard arises workers know how to control it. The advantage of this communication is that it can be used to quickly inform workers who are unaware when senior members are not around to inform and address risks. This could have been used by the technician in the case study which would have lowered the chance of injury to the assistant. Information leaflet a form of written communication which is used to clearly inform all staff on experiments taking place and the hazards which can arise in detail making them more aware on their surroundings. Also Policies can be addressed therefore become more accessible to staff. However not all staff may read it.

The advantage of using email is that information is sent to the receiver quickly however the email may not be opened and read. Unlike posters it can contain more information but signage posters can inform staff members quickly as it stuck on walls or next to procedures. This is a way to convey information when the recipient may not be around. However emails can be hacked and breach of data can occur. This communication also minimizes the chances of injury to workers within the lab or workplace as its main job is to inform, guide and advice.

Benefits of having Group meetings a form of verbal communication is that the information is conveyed thoroughly and to everyone. They are a good way to enforce safety regulations, general goals and whether everyone understands events happening around and scientific terminologies used. It is a chance for people to ask questions to senior staff members. Training courses can be provided to anyone who needs it. Group meetings are a form of interpersonal communication because it allows staff members to interact which can form healthy relations and therefore employees are more likely to communicate personal information such as aspects of work they are having problem with which would help increase workplace safety of the organization.

Direct verbal communication for example between a technician and an assistant is an effective way to inform sit can allow direct questions to be asked and quick answers (quick timescale). However if there are barriers to communication such as tension between two staff members effective communication is slowed and may not be fulfilled.

Oral communication is one of the most effective as there are fewer barriers unlike written such as information leaflet and email which require to be opened and read.