Business Management Internship Report: Grow Online Pvt. Limited
Introduction
It all started sixteen months ago when the gap in online services for start-ups and medium retail businesses was identified in Pakistan. Grow Online Pvt. Limited, also known as GO, is a result of realization that start-ups and SMEs are not able to afford high and unfair costs related to development and marketing of eCommerce platforms, which puts them in a difficult and challenging position in the era when all markets are shifting towards online establishments. While going through various case studies, conducting market research, and understanding how China evolved into a global economy force with a support of online retail, we realized that the evolution througheCommerce can rebuild the economy in our country while empowering merchants to launch and grow successful businesses. By knowing all the facts and realizing that in order to run a successful eCommerce venture, one-fit-for-all approach doesn’t work, we decided to develop a unique solution that is truly affordable and doesn’t require merchants or other service providers to acquire complex technical skills in order to launch online ventures, and in such a manner empower start-ups to compete on a global level in the near future. Without a doubt, the eCommerce revolution is here and we are eager to help everyone efficiently ride its wave towards a better and more prosperous future in Pakistan and beyond.
Services
In today’s world, every organization depends heavily on technology to keep business operations connected, drive revenue and support ever growing customer demands. Undoubtedly, Information Technology (IT) is the key to manage technology and it spans wide variety of areas that include but are not limited to things such as computer software, information systems, programming languages, database management systems, networking etc. Keeping these in minds Grow Online Pvt Ltd. provides an impressive tally of services and solutions. Grow Online provides the following services that are described below:
- Web & Application Development: Microlinks teams help the customers build custom software - everything from web to desktop to enterprise to mobile and beyond. Microlinks have worked with many technology platforms and have collaborated with many teams over these years. Its clients get a team of their own – it is as simple as that. There is no red tape – the team adapts to the working process of the client and are there as one of their own. Online presence - Online Branding, web design and development, website maintenance, B2B/B2C portals, online communities using Microsoft and Open source technologies.
- Multimedia Solutions: The design teams help its clients through the digital design and strategy maze. It works through the early stages of a project with its clients. Starting with brainstorming ideas to shape a vision, it helps the clients with mockups, demos and presentation to express their ideas. When they are ready to make that vision a reality Microlinks work out the details, drawing and redrawing ideas into real software interfaces
- IT Consultancy Services: Grow Online offers expert, affordable IT consulting services to help achieve your short- and long-term IT objectives. We pride ourselves in offering managed IT services to organizations of any size. While many IT consulting firms offer IT consultancy services, our team delivers the most comprehensive enterprise solutions and small business IT services support in the industry.
- Web Hosting and Data Center Services
Plan of internship program
The IT department oversees the installation and maintenance of computer network systems within a company. This may only require a single IT employee, or in the case of larger organizations, a team. Its primary function is to ensure that the network runs smoothly. The IT department must evaluate and install the proper hardware and software necessary to keep the network functioning properly. This includes working within a budget that allocates the amount of money the company can afford on network devices and software. The IT department must make sure that the equipment it invests in both optimally serves the needs of the company without going over budget. Networks can be simple or extremely complex depending upon their size and composition. In addition to staying current on trends within business technology, employees may require college degrees in a computer field to adequately handle the issues that arise in maintaining such a network.
My contribution/ work in the department
I was recruited as an intern in IT department under the supervision of Mr. Aamir Usmani. The projects assigned to me were to challenge and improve my technical, analytical and conceptual skills. I tried to meet expectations such as timely completion of assignments. Working under the professional supervisors allowed me to observe and pick up essential tips such as conflict management, relationship management, work dedication etc. I benefited from the valuable tips and also got into the habit of looking forward to constructive criticism, multi-tasking and challenging ourselves with the task assigned as to make it my true reflection of my potential.
Writing effecient codes: Creating websites/a website using standard HTML/CSS practices:Working closely with web designers and programmers to produce the website Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within what timeframe Installation of operating systems on the newly created Virtual machines and installing all the updated drivers on them. Also, keeping a check on the RAM and Processors assigned.
Other tasks: I was also given some daily tasks aside by the projects assigned to me. These daily tasks include Graphic designing, solving issues related to social media accounts of GrowOnline Pvt, Lmt etc. These daily tasks play a very important role in my internship period as I learn a lot about as how the different problems are solved and different works have done within a department.
Critical analysis
The courses that were taught at IoBM have helped me in brushing up my skills up to a great extent. During my 6 weeks of Internship at GROW ONLINE PVT LMT, I got the chance to learn and implement the applications and the theories taught at IoBM. These courses helped me immensely in understanding how to work effectively and efficiently in the professional world of business. The following are some of the courses and their theories that I observed that were applied at the workplace.
Computer graphics: This course discusses the introduction to computer graphics hardware, algorithms, and software. The topics include: line generators, affine transformations, line and polygon clipping, splines, interactive techniques, perspective projection, solid modeling, hidden surface algorithms, lighting models, shading, and animation. Substantial programming experience is required.
Operating systems: Topics of the course include software organization, translation, linkage, loading and executing, control programs for batch processing, time sharing and real time application, accounting, communication between programs units, multiprogramming and multiprocessing system, etc.
Computer communication and networking: Synchronous and asynchronous communications, Modes of transmission ASCII codes and data stream with parity, Guided Transmission Media (Twisted Pair, Coaxial Cable and Optical Fibre), Wireless (terrestrial and satellite). Line Configurations, Null Modem, Data Link Control, Flow Control Techniques, Stop & Wait, Sliding Window, Error control techniques, reverse error detection techniques (parity, CRC), switched networks (circuit switched, message switched and packet switched), Broadcast n, Packet Radio Networks, Network Topologies, LAN Architecture, LAN System & Network Standards, Ethernet and Fast Ethernet (CSMA/CD), Token Ring And FDDI etc. , OSI Model, TCP/IP protocol suit, Introduction to IEEE802 Family. Connectivity Devices (modems, hubs, repeaters, bridges, routers), Resource Sharing, Managing User Accounts And Group, Implementing Security, Disaster Recovery, Protecting Data, Recovering From System Failure.
Data communication and networking: The course focuses on Data Communications and network management view, review of computer network technology, standards, models, and language.
Network security: Cryptology and simple cryptosystems; conventional encryption techniques; stream and block ciphers; DES; Block Ciphers; The Advanced Encryption Standard; confidentiality & message authentication: hash functions are the contents of the course.
Database managemnet systems: This course develops an understanding of a database software package developed for microcomputer applications. Topics include how to design implement, and access a database.
Conclusion
It was an amazing experience of working at GrowOnline as I was given a lot of responsibilities and tasks to be fulfilled systematically and efficiently. The work was performed by looking at the different aspects and essential skills that might be required from any professional IT employee. The aiding tools were used effectively to smooth the progress of any required task. In conclusion, I can express my satisfaction and development, and this valuable experience would last as long as I proceed in my career of working at the IT field. Moreover, I was able to apply the theoretical knowledge I learned from IoBM into the projects and I realized how useful were all those courses and how they helped me in my entire tenure of internship at GrowOnline. I was able to perform all the tasks efficiently and was able to come in the good books of my supervisor and colleagues around.
