Essays on Customer Relationship Management

This shapes all CRM functions and blends with integrity and the intelligence of the internet habitat. It is the prolific use of internet based communications such as Text/Chat rooms. A very efficient E-CRM strategy involves collecting customer information, transaction history and product information. The exclusive...

With every business relationship where clients engage, there is always a sizeable network of complex and hidden relationships which can negatively impact the business. First and foremost, evaluate customers and clients for their adherence to applicable financial crime compliance mandates. Nextly, finding gaps and securing...

The article presents the method recognition of sales consul- tants on the basis of a neural network to determine the posture and clarifying algorithms, also methods of monitoring the behavior of the seller-consultant and analysis of its interaction with the buyer. A brief review of...

Purchaser conduct alludes to the determination, obtaining and utilization of merchandise and enterprises to address their issues. There are distinctive procedures engaged with customer conduct. At first, the buyer tries to discover what items you might want to expend, at that point select just those...

Burger with a large fries and extra cheese please. The recent and surprising recent trend that have become more prominent in Europe is the emeregnc3e of the undeniable need of Europeans for burgers. It is considered quite surprise since European trends in the past have...

In the current economic context, both corporate social responsibility (CSR) and brand loyalty represent important theoretical and practical issues, especially due to the fact that they can produce several benefits for organizations. From the research which has been done by Kim and Park in 2011,...

Dave’s Deli is a 100% Malaysian owned halal certified and operated fastest growing affordable family western restaurant that has their first branch located at Bangsar Shopping Centre, Kuala Lumpur back in 1989. This shop is in their way to approach the independence and provide various...